Are Governments Ready for Digital Transformation?

The Hype Cycle™ is a well-established graphical tool used to represent the trigger, adoption, maturity and application of a specific technology and so characterise the complete life cycle of that technology’s adoption.

The Hype Cycle was developed by US advisory and IT firm Gartner, who have applied the methodology to explore digital government technology over the past few years. In the recently released Hype Cycle™ for Digital Government Technology, 2021 survey we find several technologies that deploy digital identity prominently featured.

The five phases used to build a picture of a technology’s growth in the Hype Cycle are:

1. Technology trigger: Early proof-of-concept stories and media interest trigger significant publicity.

2. Peak of Inflated Expectations: Early publicity produces a number of success stories—often accompanied by scores of failures.